SUNConferences, 29th Annual Conference of SAIIE

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CONCEPTUAL EVALUATION TOOL FOR ASSESSING THE COMPANY READINESS LEVEL TO IMPLEMENT AN ERP SOLUTION AS A STEPPING STONE FOR THE 4TH INDUSTRIAL REVOLUTION
Johannes Francois Oberholzer, Leri Bezuidenhout

Last modified: 2018-10-09

Abstract


Enterprise Resource Planning (ERP) solutions aim to increase efficiency and automate certain business processes to help gain a competitive edge in the market. The implementation process of an ERP system is a complex, costly and time-consuming process, with a high failure rate. ERP failure is mostly caused by organisational and social factors, rather than technical factors. With the Fourth Industrial Revolution on the rise, companies need to aim at bringing together digital, biological and physical technologies in new combinations starting with the ERP system. This research aims at identifying the readiness level of a company to implement a system that integrates company wide data and processes management across multiple platforms, departments and locations. The outcome of this research is a suggested framework showing the organisational readiness level for successful Enterprise Resource Planning (ERP) implementation.


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