SUNConferences, Computers and Industrial Engineering 42

Font Size: 
Critical Analysis of Behavioural Training Method for SCOR Compliant SCM
Marvel Mandaza, Konrad H von Leipzig, William Msekiwa Goriwondo

Last modified: 2012-06-25


Supply-Chain-Management (SCM) is a discipline introduced in order to shift from rule based procurement systems to an integrated SCM system. Managing Supply-Chain (SC) operations is thus critical to any company’s ability to compete effectively. Virtually all modern organizations accept that a well-trained SCM team is a critical success factor. Formal training of SC professionals represents substantial investment for organisations. Cognitive training methods offer controlled, secure, and risk free environments of instruction. In contrast, behavioural training methods offer more practical instruction and application opportunities to the trainees and thus have “hands-on” advantage over cognitive SCM training. The various methods under behavioural approach allow trainees to “behave” under a set of realistic circumstances to facilitate effective skills development. Globalization and technological advancements lead organizations to shift toward computer based simulations, using interactive multimedia and virtual reality, as a SCM training tool. This paper presents findings of a literature study and an Evaluation of Learning Outcomes for a SCM game played as part of a university course. Cross functional decision making, as prescribed by the SCOR (Supply Chain Operation Reference) model, is emphasised while highlighting benefits of computers in simulation training of today’s SC professional.

Full Text: PDF