SUNConferences, 27th Annual Conference of the SA Institute for Industrial Engineering

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Lean management in the healthcare industry
Aluwani Paxley Muthivhi

Last modified: 2016-10-13

Abstract


Lean management began in the manufacturing industry as a strategy for increasing efficiency and reducing costs of manufacturing. This strategy proved very successful for Toyota Motor Company and other manufacturing companies. Consequently, based on the success recorded, the service industry embraced it. This study seeks to explore the effects of implementing Lean methodology in the healthcare industry and explore its strategy. A qualitative approach was utilised to evaluate what sets apart lean from other popular strategies. The study focused on the prominence that Lean healthcare management is gaining momentum. as a preferred approach to healthcare service delivery in the 21st century.


Keywords


Lean Health care